Submitted by Amanda Robinson on 08/14/2022
I’m leaving one star because I HAVE to! But I would give this place zero stars. Saturday night, I went to enjoy the state48 band play. The band was great and interacted with the audience. However, I ordered my food at 6:30 and never received my food. By 8:00 I cancelled my order and the entire party of 12 I was with cancelled theirs as well. One person from my party ordered chips and salsa and it was never given to them. The server we had was extremely rude, sarcastic and insulting. He thought he was cute and being funny. We had to ask for a water pitcher because we were outside and he had a sarcastic remark like it was a bother to him to bring one out. When he brought the pitchers out they were half full and no ice! This business lost out on a lot of money from my party and the server could of made good money on tips. I will never order from this place again. If you want to see the band make sure you eat before you go. You won’t get your food if you go hungry!
Beautiful area, good food. This is attached to a "resort" and is part of the experience of staying there. We loved our server. She was very nice. She had short hair and seemed tough.
The food is expensive. Again, part of the resort experience. The food would not be worth the price under other circumstances.
Submitted by Vi Sd on 08/26/2022
Okay so at first this seemed like a good place to eat. We were staying at the Huron and stopped here for drinks and some food. We ordered brisket nachos. The brisket was amazing and so were the chips. The horrible cheese ruined the plate. Next, the bar was infested with ants. We brought this up and there was no apology or anything. The bar tender just said “that will be fun to deal with”. We left and got our tab…….my average sized CANNED beer was $9……this is a hotel not a high end restaurant. Nachos were $20. Again, nothing was done about the 20+ ants we had to kill to keep them away from our food.
Submitted by Makenna Willden on 08/14/2022
We ordered food to go and have never been here before but we figured it smelled good so y not try it out. The hostess Wyatt was awesome and super patient w all of our special requests and once we got our food... We were definitely NOT disappointed. Everything was awesome! We got kids meals to ribs n steak and there was not one meal that was gross n not worth the money. The place has seating space and is very simple but the food is well it!
Submitted by Alisha Rodarte on 07/05/2022
The breakfast was great! The service from the hostess seating us to the food server who took our order to the busboy who brought us water and cleared the table was fantastic! Friendly and courteous! A little disappointed that they couldn’t meet my one need when asked if there was anything else I needed- my request was simple - a million dollars ????????.. I mean if you ask ? I’m gonna be honest!! Definitely worth a visit!
Submitted by Jim Becker on 06/19/2022
The service at the Hole in the Wall was TOP NOTCH. Everyone was so attentive but not overwhelming. I like how they just take care of needs without asking. As a manager myself in the hospitality industry I can appreciate.
I did not spend time on the patio, but the view from there is one of the best in the desert. I'll be back in the summer.
Submitted by Michael Scott on 05/10/2022
During my recent stay this was the only restaurant open however smelling the BBQ being smoked was enough to get me to come in at least once a day during my stay. Get the eggs Benedict for breakfast with a side of pulled pork oroad it on some nachos. The servers and bartenders were great! Ali, Bryan and Jason.
Submitted by Tim Shane on 05/09/2022
This place was good. Most people in phx dont know about it as it is a bit hidden and within the Pointe resort. The best part is the atmosphere in the outdoor seating whi h has a nice view of the mountains, the pool, plants, etc. Well shaded to avoid the sunburn. It is probably mostly frequented by hotel guests who come to AZ in the winter from cold parts of the country. I had the fried pickles and pulled pork sandwich which were very good. Friendly staff.
Submitted by Sterling Miller on 03/24/2022
The Christmas buffet was fantastic! Everything cooked to perfection! Our sever, David A., was on top of everything and provided us top notch service! A special thank you to Mr. Cherry. Our dinner was the cherry on top of a great Christmas!
Submitted by Marino Vigil on 12/25/2021