Submitted by Briana Sguera on 05/23/2021
Went in tonight for my second time since I've moved here, from New York. I was told to sit down and someone would be right with me ( it was about 40 minutes until closing time). There was a misunderstanding with the servers as they were doing their closing work, they thought I was waiting for takeout, so no one greeted me or gave me a menu for maybe about 20 minutes until Christine, who I'm assuming is the manager, came over and checked in with me, apologized and took my order.
Not only did she rectify the situation, she was overall so sweet, she talked with me, and made me feel comfortable and not rushed. By time my pizza came out it was basically closing time so I told her to put it in a box to go so I wouldn't hold them up and she wouldn't let me. She said " You came here to dine out, not to bring your food home. You came for the experience that's what you'll get."
I've been in the restaurant business basically my whole life- and the way she handled that situation was top notch. I'll be honest with you, I was about two minutes from walking out of the store and not coming back. If it weren't for Christine, I would have left extremely unhappy.
Being from New York, nothing will ever really taste "like New York pizza" but so far this has come the closest. I got the vegan pizza, personal size and it was FANTASTIC. Most vegan cheeses don't melt right and most restaurants that are not primarily vegan, don't really care about getting the vegan items to perfection but I really enjoyed my pizza, and my experience.
I gave it 5 starts for Christine, and even for the food. My only feedback and constructive criticism is that all servers should be greeting EVERYONE and asking if they're being helped regardless if they're take out or not. (The server did come over and incessantly apologize and was very sweet when she realized what happened). I have more patience than most- so I'd hate to see them lose customers over misunderstandings.
Excellent service . Clean place my first time here I think the manager Artoro they offered me free lunch while I’m waiting for my order. very nice place
Submitted by Rani Sayegh on 09/09/2022
I'm front new york and this is as close to NY style pizza as you can get. Their wings are also meaty and flavorful as well. Staff is always professional and helpful
Submitted by Greg Brown on 08/30/2022
I was staying in a local hotel just outside of their delivery area for my child's surgery. The driver took my order anyway. The food is great with fair prices. I loved the limoncello; it was fantastic. The young woman who took my order was polite and didn't scoff at my request for my pizza not to be blackened. The driver was very polite and I received my order fast. The pizza I ordered was fresh basil & garlic. They used crushed, fresh garlic. It was all very, very good. I requested something to put my leftovers in that would fit in my mini-fridge and the obliged happily. I will definitely order from this restaurant again. It was certainly worth it!
Submitted by Lindsey Chernoff on 08/28/2022
Great service and delicious pizza!
Submitted by Stefin Slabaugh on 07/29/2022
The pizza was cold and greasy. The mozzarella was over cooked and close to burned. Every time we order from this place they forget part of our order. The last time the bill was 70$. This was when we decided you do not get what you pay for and the food isn't worth the money. We ordered a pizza, calzone, mozzarella, and meatballs the last time. Never got the meatballs and still paid an arm and a leg for the meal. Rethink ordering from this place.
Submitted by Cyndi Bentley on 07/07/2022
The staff at this location are amazingly warm and friendly. The food is consistently good and well-prepared. A good solid neighborhood pizza choice.
Submitted by Chad on 01/12/2022
Elizabeth was awesome in completing our order. Their house ale is great! Didn't know NYPD Pizza had a signature beer. Lasagna Pizza was excellent! Their small pie is really a Large, FYI. Friendly Crew here. I'll be back !
Submitted by Aaron Martinez on 11/04/2020
We finally had a chance to stop by this restaurant and let me tell you...It was Fantastic!!! The NY Hand tossed pizza had such a wonderful taste. I only had a bite, because I ordered the calzone and OMG.....???? The seasoned ricotta cheese and mozzarella along with my toppings were absolutely amazing. The marinara dipping sauce was superb. My family enjoyed the Pizza & Wing combo and my 5 year old gave two thumbs up on her Kids Spaghetti & Meatball plate. It was a pretty big portion for a child plate. So if you have 2 little ones that don't eat much, that 1 plate is a perfect portion for two.
Do yourself a favor and give this place a try!!! We will surely be back
**Highly Recommend**
Submitted by Mrs Gonz on 03/12/2020
I couldn't decide which pizza to order, so I just enjoyed half of your Da Works and half Wall Street pizzas. It was one of the best pizzas I've had in a very long time! The crust is delicious and all of the toppings were fresh --and delicious! Not to mention our waitress was very courteous and attentive! I was with my mother visiting my girlfriend, and she recommended this establishment, and I'm so glad she did!
Submitted by Dino Pena on 01/23/2020