Zinc Brasserie Reviews
Submitted by Kevin Rinker on 07/19/2022
Kevin Rinker 4 stars rating.
For the airport, a solid menu and the wait staff was nice. Tried the Croque Monsieur, which was okay, and the cheeseburger, which was yummy. I wish the fries were hotter but were adequate accompaniment to their special katsup. Kids had Mac and cheese which was super cheesy.
Katie Kawiecki 5 stars rating.
If you are someone with an allergy like gluten, dairy, eggs, nuts, and just about everything except wet cardboard (some of you know exactly what I’m talking about, this restaurant in the Phoenix airport will accommodate you above and beyond. The manager made sure to check for every hidden ingredient in the food as well as what’s been previously cooked on the grill to ensure it was safe to eat or use. If you struggle to find food you consume at the airport or you’ve run out of your pre-made food from home, this place will at least give you an option.
Thank you for the excellent customer service!
Submitted by Katie Kawiecki on 09/14/2022
Robin Leenders 5 stars rating.
Excellent breakfast, freshly made and so tasty! Just what we needed! They easily accommodated my request to make a vegetarian omelette and the service was lovely. Wasn't super speedy but we didn't need that as we had plenty of time and enjoyed having a regular restaurant experience. It doesn't come off as a breakfast place but definitely check it out!
Submitted by Robin Leenders on 09/05/2022
Kaylynne Rose 5 stars rating.
This review is purely about the Bloody Mary's, out of all the bars in terminal 4 this was the best. It was a long layover, don't judge. The woman next to me raved about the fries as well. Stop here for your acceptable mid-morning drink.
Submitted by Kaylynne Rose on 08/26/2022
amanda sotelo 2 stars rating.
We understand its a fast moving environment, but that is no excuse for rude service and rushed and inatentive. Literally i have experienced better service at McDonald's...and of course cheaper prices. They really need customer service training big time!!
Submitted by Amanda Sotelo on 07/26/2022
Ellie Rim 5 stars rating.
The French toast was delicious and our server, Cindy, was so friendly and attentive. It was a great place to drop in on a long layover and would definitely eat there again next time I layover at Sky Harbor.
Submitted by Ellie Rim on 07/23/2022
David Leary 2 stars rating.
Something’s wrong here. Idk if it’s the Great Resignation, but it seems to me that if one opens a restaurant in an Airport, they understand that it’s all about speed and efficiency.
And given that probably more than half of the total revenue depends upon alcohol, it boggles that I had to keep asking for drinks. But the waitstaff seemed more than happy to gather, jabber, and wait for their food orders than circle and ask patrons if they wanted more drinks.
On my recent visit they sold me two drinks (one re-routed to the table by the server after I had ordered (frustrated) at the bar) - but could easily have been four. There’s a revenue opportunity here impeded by inattentive staff.
Submitted by David Leary on 06/13/2022
Luki M 1 stars rating.
Avoid this restaurant at all costs. The Classic Breakfast is a joke. Paid $15 expecting an average sized portion. Nope, 3 small items on the plate. I saw more white of the plate than food which incl. 2 bacon strips, very small amount of scrambled eggs and a small croissant. I asked for jam. Nope, didn't have any. Server didn't even ask if I wanted ketchup. Never again.
Submitted by Luki M on 06/11/2022
D SHARP 1 stars rating.
We got to the airport yesterday, wanted to have a few simple shots of vodka,sat down at the bar,the blonde female bartender said hello to me,and then proceeded to unload a rack of glasses… so I waited… then the male bartender came over and started talking to another customer who was sitting with a drink already.. two new customers walk up and get served instantly…. I waited… I was sitting literally right in front of where they were doing dishes… my wife joined me,and we both sat.. it had been close to ten minutes and we started trying to ask for service and were totally ignored and blown off!! My wife then asked if there was another bar we could actually get service from and the server actually told us to go up a ways to another bar!! Totally appalling!!! There was absolutely no reason for them to treat us this way!!!! The bar we ended up walking to,gave us instant service!!! Do not waste your valuable time with this place…. Worst experience we have ever had in all our times in airports.. we tip high,we are easy customers…. And didn’t even get an apology!!!
Submitted by D Sharp on 05/24/2022
Rosario Maltbia 2 stars rating.
Had a long layover so decided to give this place a try since it's one of the few sit down restaurants here.
Paloma - I was actually very disappointed in this drink. Tasted nothing like a Paloma. It was closer to a watered down margarita.
sriracha chicken sandwich with fries - Not bad for a limited time item. The slaw and chicken combo was pretty good. The chicken patty was obviously a frozen patty and not made in house.
All in all - the place was ok for an airport restaurant but nothing to rave about.
Submitted by Rosario Maltbia on 03/16/2022
