Submitted by Ian Sides on 07/18/2022
The worst dining experience I’ve ever had. Back in December I went on what was supposed to be a nice lil date here, and ended up being the absolute worst. First, getting an online reservation for the “dining room” apparently means the stoned-out-of-her-mind hostess can seat you in the incredibly noisy bar. No server ever came, and the hostess was then very annoyed when we requested to be moved to the dining room. The server forgot our order completely the first time, and “re-entered” it 40 minutes later, and never came back to see if we wanted more food. I literally had to reach out and tap his shoulder as he passed to ask for the check, which he then forgot to do. I literally had to go find a different server and tell them where we were sitting and can they please bring a check. At this point we’ve been there an hour and a half and we’ve only eaten the appetizer bc he never comes back to take our real order. He then charged us for both orders, the one he forgot and the re-entered one, we had to get the manager involved, and she simply removed the overcharge and didn’t offer anything but a “oh, yeah sorry” after I explained the whole evening. I’d like to add that we were both very polite and understanding the whole time (and had gone in with the intention of blowing a ton of money on sushi, but probably bc I don’t “look the part” for Brentwood, we were ignored and treated like absolute garbage). The worst.
The service is very good, but I’m comparing it to its international branches, the one in Dubai for example has much better food with great taste and ingredients, while this particular branch has a feeling that it is too old or with less qualified chefs if I may say.
Submitted by Ahmed Almuhaidib on 08/09/2022
Amazing dinner tonight thank you - Service (Viviene) and food first class. Price as to be expected for such a great restaurant. We have been every year since they opened and can honestly say it just gets better.
Submitted by Mike Hayton on 08/04/2022
Profesional and accommodating place to enjoy sushi … I love it
Submitted by Vladi Lop on 06/28/2022
I will start with the most important, food was good and fresh. Service was friendly enough and gave good advices.
The restaurant is a big venue, parking is horrible and luckily enough they have valet parking.
However because of the street, it's not easy to leave the car at the valet nor get to it, so it's in the street. Thus not easy to acces for elderly or if you're in a wheelchair , you have a step!
We ordered the Edamame and the Vegetable Tempura both were very good and for once there was a true selection of vegetables. I ordered a grilled eggplant that was very good and came with a sweet bbq sauce. I then had the Katsuya roll, with a mix of fish and I could only recommend it if you like it fresh and crunchy. I tasted the salmon lemon and felt it had maybe a strong zest to it but I am not s huge fan of lemon.
Warning, they have a 5% surcharge that you can ask to be removed.
I hate the whole US restaurant and service industry for not including service fee and leaving it to the appreciation of the customers to tip the waiters. But to have now all these other surcharges for different reasons, just include them in the price of your menu. Especially if you write that if we disagree you can remove them, it does not make it look rightful.
Submitted by Justin Gallop on 06/02/2022
We just had a horrible experience. Came here for my sons 13th birthday. Waited 1.5 hours to get our food in the meantime all we got was rice and one sushi roll. We were so hungry we filled up on rice and when the $54 streak came it was cold and over cooked. So disappointed. This place has really fallen. Thanks for ruining my sons birthday
Submitted by Michelle Sampson on 04/27/2022
Loved the ambience and the staff was very attentive but the food was a little under par. Definitely a great scene but what are you really paying for? To me, if the food is not so great then the restaurant is not so great as well. Probably won't go back because of the price.
Submitted by Andy Kossowsky on 04/19/2022
They have valet parking available ($10). We ran late for our reservations, but hostesses were very nice and sat us right away. On the weekends, they have a DJ playing music in a bar area next to the dining area. You're able to order food and drinks until they close, but can continue to order drinks there after closing time. We ordered edamame, seaweed salad, gyoza, and the chef's choice (picture). Everything was delicious, and the atmosphere was great! Our server took good care of us.
Submitted by Daylin Sigler on 04/09/2022
Loved the food, the atmosphere is good, although a little loud, a little too early. The cocktails were unique and well put together. The service was a little slow at times, but they were very friendly and helpful. This is a great spot and we plan to return.
Submitted by Brian Osweiler on 01/29/2022
Every time I come to LA I have to go to Katsuya for sushi! You have to start off with the spicy tuna crispy rice, they are better than any other I have had before! The corn crunch I my personal favorite, but the rock shrimp left me speechless. The watermelon mojito is the perfect cocktail pairing if you enjoy a light and refreshing drink.
10/10 would recommend you must try if you haven't already!
Submitted by Kayla Jochimsen on 12/07/2021