Otono Reviews
Submitted by Carol Kyker on 08/28/2022
Carol Kyker 5 stars rating.
Love this place!! Staff is very friendly. The food is delicious with an emphasis on presentation. The drinks are amazing! Josh Suchan is an excellent mixologist. Kudos to Teresa Montano for orchestrating such a fantastic menu.
bartellj 5 stars rating.
Absolutely the best paella I’ve ever had! We had the rabbit and it was fantastic! We sampled a good portion of the menu and there wasn’t one thing that we didn’t like. I highly recommend the potato Churro. They also had some really great drinks and wine! They have three different kinds of gin and tonic. The atmosphere was great in the service was absolutely amazing! This is a great place to go for a special occasion
Submitted by Bartellj on 08/20/2022
Amanda Johnson 5 stars rating.
Worth every penny for every last morsel! Will definitely be back. Thank you and special shout-out to the sous chef, Daniel, for making our experience so amazing and recommending dishes I would usually shy away from. All staff were spectacular and they have a great rapport with one another that spills into their service.
Submitted by Amanda Johnson on 05/31/2022
Daphne Lei 5 stars rating.
Food and service was great! We accidentally ordered the wrong dish (very similar names on the menu) and only realized it when we received it. Our server offered to comp the wrong dish we ordered and placed a new order for the one we wanted.
Submitted by Daphne Lei on 05/27/2022
Jill West 5 stars rating.
This was a fabulous dinner! There were 5 of us so we tried many plates. The Spanish octopus, Mariscos paella and squid ink pasta with calamari and clams were all outstanding! Highly recommend Otono!
Submitted by Jill West on 05/15/2022
Mya Rosett 4 stars rating.
I was overjoyed to come across a Spanish restaurant. Celiac disease requires that all the food I consume is gluten free (staff was able to assist with ordering) and I prefer to eat plant based and/or pescatarian as well. We ordered the Beets and Berries, Braised Spanish octopus, and the Paella Primavera. Every dish was delicious, however the absolute star above all else was the Paella. The crispy bits of caramelized rice, the creamy beans and the herbaceous flavor of the radish and salsa verde made for a most enjoyable and satisfying experience. The reason I gave 4 stars and not 5 is because of there was a mix up that resulted in receiving our paella first and then a long wait for the other two dishes to trickle in very slowly. It wasn't a problem that the dining experience took so long as much as the order in which we received our food was a bit awkward. While we received verbal apologies from the staff, I felt that our table was somewhat neglected as the service seemed far more attentive at other tables. Overall, the meal was delicious enough to bring me back for another try!
Submitted by Mya Rosett on 04/22/2022
Ernesto Martinez 2 stars rating.
My friend and I were going there on a Monday. Hostess was nice and so was the waiter until our food … it took forever to arrive (we ordered 6 plates) but what was odd was other tables being served before us. We got the small plates first, but like that other review, it would take 10-20 minutes. Then, no dishes served for a good 30 minutes. Finally the hostess asked us what we ordered. We told her, the octopus and the paella. Our octopus is served 3 minutes after and warm almost cold. At this point it makes no sense to wait for our food. So we cancelled the paella.
The two rating is more how the waiter literally berated us in the most passive aggressive way. He said paellas take 1 hour to cook (i said only one item on the menu indicated that). And that it was almost ready. We needed to go and literally saw 3 tables that got seated after us leave before us!!
We get people make mistakes but shifting the blame to us and not even recognizing the mistake somewhere.
Although the food we got was good, the entire experience was not good. I tried talking to a manager or the owner to alert them of the experience (I hate writing and reviews without giving a restaurant a chance), but apparently no one was available.
If the owner is reading this I’m happy to put this review down. I just want to be listened.
Submitted by Ernesto Martinez on 04/05/2022
Aksha 3 stars rating.
Service was below average and food was average. We had one server to begin with who left mid shift because it was slow for the night. He did not properly pass on our orders to our new server nor did he tell us he was leaving.
The wait for the food was surprisingly long. We ordered the quesos, pan con tomate, churros de patatas bravas, beats + berries, primavera paella, and vaca vieja.
The quesos was just a couple of cheeses with bread and honey. Definitely not worth the money.
Pan con tomate was incredible. Highly recommend this item.
Churros were unique but not mindblowing. They were like fancy fries.
Beets + Berries was unique but small portioned and one noted.
Paella was good and so was the steak but neither were extraordinary.
Overall if you love Spanish food you should check out this place. Personally I am glad I experienced this restaurant but am unlikely to come back.
Submitted by Aksha on 03/30/2022
Jason Jimenez 5 stars rating.
Not only is the food really good but the servers are awesome. They're very knowledgeable about the menu and aren't pushy with anything. I think the cocktail program could improve but they have great wine/sangria. Just get the rice paella and stop thinking about it. Make sure it's the mariscos!
Submitted by Jason Jimenez on 03/09/2022
Vinh Tran 4 stars rating.
Paella is a must and is served last. It can feed 3 people. Drinks were great and servers were very nice. Good vegan options too.
Submitted by Vinh Tran on 11/17/2021
