Submitted by Henry Hodge on 07/10/2022
First visit for me! Brian was informative and delightful! What a stellar example of customer service is! The burgers were delicious as well! We will be happy to return!
My roommate was craving some burgers and this place came up. Although the restaurant is located inside a seemingly fancy hotel, it has a very chill and inviting atmosphere. The staff is friendly and helpful and the ordering process is smooth.
Now to the food. Even though I ordered the vegetarian burger, it was juicy and extremely delicious. The sweet potato fries were also amazing. Three of my other family members ordered the cheeseburger and each one of them found it to be flavorful and tasty. The last of my family members ordered a grilled cheese which was also wonderful.
Honestly amazing burgers with an amazing atmosphere. Definitely a spot worth checking out!
Submitted by Fred Smith on 08/17/2022
This spot is so convenient since it's next to the convention. The staff was nice and amazing. The food, of course, was amazing. One thing I noticed though was that the burger consistency varies the next day. First day I ate here during my stay, the burger was ok. It tasted great and it was juicy. The next day I ate there with the same order of the avocado burger they have was that the burger was crispier on the outside perimeter and was still juicy, so I enjoyed it more. I think it may have to do with a different cook and/or how many people are eating. In my case both days were busy. I do whole heartedly recommend this joint though. Smashburger is always bomb!
Submitted by 松永ともみ on 07/04/2022
Was in the line to order 35 minutes prior to closing no cashier to greet me or the other guests waiting. The crew were in the back. When someone did come up they told us they were closed despite still making food and having guests in the lobby as well as it being 30 minutes prior to closing time both on the door and online. Frankly was excited to try Smashburgers but I do not believe I will give it a chance after such a rude display of customer service and disregard for store hours.
Submitted by Cameron Whisler on 07/03/2022
The food was sad. It made me cry. The burger was flat as my soda. The ranch was forgotten. The milkshake was in liquid form (not frozen). Fries were old. 30 oz drinks were 20.
Submitted by Ryan Guerrero on 07/03/2022
We went for lunch yesterday and sat at the bar. Here is seated in the restaurant but the bar is nice with faster service. I had the tuna Burger King protein style (salad without the bun) and smoothies. Great service and probably one of the best tuna burgers I've ever had. Be sure to grab a cookie on the way out (they pick up your huge dish at the door and you help yourself). They are wonderful!
Submitted by Estelle Bailey on 06/02/2022
Clean, tasty, quick, and fair prices. The only complaint I have is the drinks are way overpriced.
Submitted by Joe Rose on 04/25/2022
Foods pretty good, INCREDIBLY inflated prices. They don’t do combos, so you have to buy your burger, fries, and drink separately. Total of those with the double bacon cheeseburger was $24. That’s not the employees fault, however the two people that helped us were very rude throughout my visit. I normally play it off that they’re just having a rough day, as many fast food employees do. If anything, go support a street vendor because they’re the ones that need the money more.
Submitted by Quinn Lowther on 03/06/2022
I’ve heard great things about smash burger and was excited to try this location. It disappointed.
Be prepared to pay an up charge from what I’m assuming is the location at LA Live. As you can see from the pics taken, the single burger was $11 and an order of fries was $5. As a heads up, you can get an order of fries inside of staples center cheaper than this place.
Additionally, the beers on tap were down to two options and shakes were no longer available at 6:15pm.
For the price and location, I would have rather gotten two bacon wrapped hot dogs from street vendors instead.
Submitted by Hugo Aguas on 12/14/2021
In my personal opinion it's very $$$ I got 2 double smash with bacon and 2 small fries for 40 dlls, no drink. The taste of the burger it's not worth the price I'll rather go somewhere else for a better deal.fries were oily.????
Submitted by Jorge Moreno on 12/13/2021