The Cheesecake Factory Reviews
Submitted by C Kight on 05/17/2022
C Kight 3 stars rating.
I had the shrimp scampi. It was not good at all. First, it's a creamy scampi, which is not indicated on the menu. Second, the garlic is overpowering. I didn't taste the pasta, so I don't know if it's any good.
My husband had the fish and chips, which he shared with me. The fish was very bland and the fries didn't seem to have any seasoning at all. Overall, not a good meal for either of us.
My husband said the fresh strawberry cheesecake was not bad, but not great - just okay. I had the tiramisu cheesecake and it was good, but too sweet. And I love sweets!
The service was good though. The server was a little slow attending to us, but he was very busy. He was friendly and polite. And he managed to keep all the orders straight in our party of five with three separate checks.
I hate to say it, but we won't be going back. The service was the only reason I'm giving three stars instead of less.
Irene Oshiro 4 stars rating.
Thai lettuce wraps are delicious!!! Can order as an appetizer or meal! So fresh and chicken is perfectly grilled. But the dish that surprised us the most was the cacio Pepe pasta! It has all the authentic flavors of Rome! I knew it would be good but was pleasantly surprised with the authenticity!!
Only issue I had was the parking, they do validate, just not for the ace valet parking. Which is behind the building so I made the assumption they would valet. My mistake.????????♀️
Submitted by Irene Oshiro on 09/13/2022
AZ 5 stars rating.
Go early or do reservations! Yesterday, we went and it was 1-1hr and half wait. Today, we did reservation through Yelp and only have to wait for 5mins but those that walked in were told 2hr wait due short staff. Food was good. Chicken and broccoli was a little too salty for my taste but everything else like fish and chips and spicy chicken sandwich were delicious. Great service from our server. Cheesecakes were the bomb!
Submitted by Az on 06/28/2022
Misty Cooley 4 stars rating.
The majority of our food was delicious, but the white bread was too hard to eat comfortably, and had too much flour on the bottom. Also, many appetizers were unavailable, but I did appreciate not being charged for veggies they forgot to remove from my order.
The atmosphere was nice and relaxing, and the facilities were fresh and clean. Our waitress was friendly, but not as attentive as we would prefer. However, overhearing the neighboring waiter, Shawn, made our experience so much more enjoyable! His positive attitude, pleasant speaking voice, and professionalism was my favorite part of our dining experience. (And he didn't even wait on, or speak directly to us the entire time). If I ever make it back again, I hope he is still around so I can request to be seated in his section! If you see this Shawn, THANK YOU!! AND KEEP UP THE EXCELLENT WORK!! YOU'RE SHINING BRIGHT OUT THERE! ????
#SatisfiedTexasCustomer
Submitted by Misty Cooley on 06/15/2022
Brandi Cook 5 stars rating.
Great happy hour menu! The drinks were great, bread was fresh, and the dumplings were fantastic. Not pictured was the always delicious cheesecake. The server in the bar area was overwhelmed with all the tables, but I was in no rush. She was working hard, friendly, and pleasant.
Submitted by Brandi Cook on 05/11/2022
Klint Johnson 3 stars rating.
Do you like paying $21 for a wet tortilla wrapped around two cups of undercooked rice and a smidge of sour tasting shredded chicken and no spice? Then this place is for you!
The sweet corn cakes are amazing. The staff, minus a few of the hostesses, are super friendly and helpful. The server was amazing, truly he was! Their key lime cheesecake was amazingly good.
Burrito was the worst I’ve ever had at a restaurant. The spaghetti was literally noodles with sauce out of a can. And two of the cheesecakes we ordered were not smooth, but had freeze thaw and refreeze textures- they tasted OK though.
I realize it’s not TCF’s business model, but Restaurants should be good at what they serve, not offer 280 truly mediocre to sub-par options. If you desire quality food, best to try someplace else. If you want variety and to pay a ton for carbs, then this may be your place.
Submitted by Klint Johnson on 05/07/2022
Garie Pamintuan 4 stars rating.
This particular location is like the other cheesecake locations; a large assortment of menu items with very delicious tasting food and desserts. Great service as well. Only knock on this location is sometimes parking can be scarce and difficult to find.
Submitted by Garie Pamintuan on 04/03/2022
Der Picknicker 4 stars rating.
Great time, great food and outside eating area. Reason for four stars is the men bathroom it was flooded with paper towels on the floor, also COVID now is endemic you would think they change the push for soap to touch less.
HUGE SHOUT OUT to the lady who attended for us JOCELYN: Respectful, attentive. Great customer service and friendly.
Submitted by Der Picknicker on 02/26/2022
Adam “Adam BC” Bowen Cardona 4 stars rating.
First timer, first impression was how big and, dare I say elegant, the restaurant looked.
Menu was a small book that leaves one wondering what kind of restaurant is this... seafood? Steak? Pasta? they have it all and then some. Meal was corporate chain quality, middle of the road. Flavor was OK, portions were generous, but the service was above and beyond (on a Monday!).
Dessert was okay, honestly don't see the hype over the cheesecake. Nothing special.
Overall it was a fun experience filled with too much good food. We left stuffed and ready to burn the 2000+ calories we each just ate.
Submitted by Adam “adam Bc” Bowen Cardona on 01/03/2022
Danielle Russo 4 stars rating.
Can't have a bad meal here! Stopped in before the Holiday boat parade.
Love the coconut mojito and small plates. There's nothing better than being able to try a few great things - this location is on the water at Seaport Village. Great to walk around after a meal and take in the water views. Close to downtown, museums, and waterfront hotels.
Submitted by Danielle Russo on 12/15/2021
