Submitted by Riley Root on 12/29/2019
The service was horrendous! The waitress came to the table one time other than taking our order. She never wrote our order down. Wonder why we never saw the Sprite we ordered. Also, the milkshake was just milk with whip cream on top. The burger and the chicken was decent. Not worth the service though.
Was excited to be celebrating my 40th birthday and had picked Potter's for dinner just for it to be closed
Submitted by Susan Mcburnett on 08/17/2022
Avoid at all costs! We had a very unpleasant experience. We frequented during lunch time on a slow Saturday afternoon. The service was unacceptably slow and the food was mediocre. It took 5-10 minutes after sitting down to be greeted, another 15 minutes to be served drinks and then another forty minutes to be served two burgers with cold fries. The management and staff are obviously inept at customer service. As others have said, venture elsewhere.
Submitted by Robert Roper on 11/23/2019
This is a cool place to sit in a nice bar, have couple of drinks and a bite.
Submitted by Jayagopan Gopinathan (jay Thedreamer) on 11/22/2019
Today I got to enjoy a very delicious burger at Potter’s inside of the Palmer house hotel. I pulled a seat up to the bar and had missed the lunch rush. New to the Potter Burger game I asked for suggestions and Nikki the bar tender did not disappoint.
She suggested the Lakeview which had bacon, peppanew aioli and fried cheese curds on it. Partnered up with some house chips I was good to go.
As I waited on my order and drank in the rich history of Potters. Fun fact, the Brownie was actually invented right here at the Palmer house by none other than Potter Palmer.
The burger came out looking awesome. A quick slice down the middle and I was ready to attack my taste buds by its beauty. And it delivered a powerful blow. Everything hit at once and it was insane. I gobbled it up quicker than I noticed the Nikki’s shirt matched the burger skirt paper and picnic blankets.
I needed something sweet now and the one thing that popped out the most was the Milkshakes. A chocolate to go and I was ready for the second round fight with my taste buds.
My only complaint is that I wish the shake was a bit bigger. For $5 I was wanting to experience it a bit longer than just a few gulps.
Overall had a phenomenal time at Potter’s. Also I do believe Nikki deserves a raise because her shirt also matches the straws in the milkshakes.
Submitted by Cory D. D. Miller on 10/08/2019
Don't go here if you're in a hurry. Totally slow. Food was good.
Submitted by Char on 09/15/2019
Good burgers...but they better be for $16 each. Service was decent but nothing special. We waited at the front for a few minutes before seating ourselves. Walked past a server on our way in who didn't acknowledge us. Nothing special here. Convenience play if you are in a hurry to get something to eat.
Submitted by Chris Tabb on 07/25/2019
I wolfed down my turkey burger and fries. Soooo good. Then I went straight to the brownie wish there was less nuts. But these cheese curds are for later. Omg
Submitted by Natasha Davis on 04/08/2019
Very comfortable seating, lots of big tvs, basic burger menu, milk shakes, beer and cocktails. The fries are great.
Submitted by Theresa Quercia on 03/28/2019
Do you love burgers? You'll love Potter's. No condiments required.
Submitted by Robert Knight on 01/07/2019
Waitress was very nice & the burger was awesome & the fries were perfect. Not to mention, I loved the nutella milkshake!!
Submitted by Maya Neville on 08/03/2018
Food was pricey, quality was good. Burger was nothing great, but did like the onion rings. Kids sliders are a decent size for kids.
Submitted by Jake Mcdowell on 07/13/2018
I gave it a three because the waiter was not very friendly. It took a while to get the table cleaned. A friend I was with order bacon on her burger but it never came.
However the food was wonderful!! We all had burgers and they were really great. We also tried the fries and a flight of dipping sauce. Really great.
Submitted by Nicole Smith on 06/26/2018
I can’t say 100% that it was my meal but I was vomiting up avocado and burger all night. Service was fast but flaky.
My fries were amazing. That’s why they got 2 stars from me!
Submitted by Karen Ledford on 05/10/2018