Progreso Reviews
Submitted by Cat Lopez on 07/05/2022
cat lopez 5 stars rating.
my favorite place to order pupusas from
Lyl bhunny TV 1 stars rating.
Really bad service, you people should hire waitresses who want to work.
Submitted by Lyl Bhunny Tv on 02/25/2022
Gino Ebanks 1 stars rating.
Service was horrible and the crazy part is that I'm Spanish to from Honduras a black Honduran man!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I spent $139 dollars because I'm greedy plus I tried to take some food back to my love ones and the food wasn't even that good ???? I will never go back there and I hope people see this comment bad service from one person and she can ruin it for everyone else........ NO BUENO
Submitted by Gino Ebanks on 02/19/2022
Victor Vilca 1 stars rating.
The food wasn't great.
I asked the waiter to turn on the 16 lights from the ceiling because they used 6 lights on the wall only not the ceiling.
She did turn the lights from the ceiling but than she was told by the owner to turn the lights off from the ceiling because it's how he wants for people to eat at his place with 6 lights on the wall.
If you want to eat here bring your flashlight.
I see how others gave good reviews but they must be family related.
Submitted by Victor Vilca on 01/22/2022
Kacper Wodiczko 5 stars rating.
I like this place. Good food (I have had chicken tamales and pupusa), great prices and the service is super nice (im often very undecided when it comes to new dishes and the lady behind the desk was super helpful)
Submitted by Kacper Wodiczko on 10/09/2021
Alicia Hernandez 5 stars rating.
So, this is my 2nd time, asked for delivering food at this place and it was amazing prices and delicious food I'm very kindly to find it.
I said to the service customer thanks so much it was very delicious food.
Submitted by Alicia Hernandez on 09/14/2021
j Sarahí 4 stars rating.
This review and images are based on orders from 2 different days. Some of the reviews I read of this restaurant almost diverted me from placing my first order, but Im glad I didn't bc their baleadas and pupusas are awesome. Yes, there will be a wait on orders you place for pick-up or delivery, especially on busy days/times (think Fridays & Saturdays). My first order was placed for a Saturday night's dinner, I asked how long the wait would be and the person who took my order had an accurate estimate of the waiting period. The wait was a long but I agreed to it, he was efficient and straightforward.
From what I've tried-Baleadas sencillas are great. Pupusas de queso y mixtas, are also great. Pollo con tajadas; I appreciated to be asked if I wanted my tajadas thick or thin, that was unexpected, specially after reading a handful of reviews about their customer service. The chicken thigh was juicy, however, the chicken leg was slightly undercooked, enough for me to not finish eating it. If you are a manager/owner reading this, a meat thermometer can easily prevent this from happening, losing customers and more importantly avoiding food poisoning! -☆
Over the phone and in person two different people took my orders, both were placed with no trouble, except for meeting the minimum requirement for delivery, I live a bit far but once I increased my total they were kind to deliver. Will give the pollo con tajadas a second try just in case the day I called the restaurant was saturated with orders and will adjust/update rating thereafter.
What I noticed from my second order and what consisted of first visit to the restaurant, everything is made to order, they sale home-cooked style meals, do keep this in mind and order before getting hAngry. I wanted to make sure I included this in my review bc some people seem to be expecting fast food from here and many have left harsh comments as if the pandemic hasn't taught many of us to be kind-er, people are making your meals in a kitchen not machines at a food factory.
Submitted by J Sarahí on 02/13/2021
Jesus Vincent DeInnocentiis (EmsMed1) 1 stars rating.
I am updating the review. Today was my mother's birthday & she wanted an authentic Honduran meal. It was a horrible experience. I told them that I would have a party of four to five people, they put out a table on the sidewalk that only two people can sit but they put four chairs not enough to hold the plates & the drinks. We were surrounded by dirty orange Con-Ed Street cones. There were no gates, no partitions, no fenced off area and no covering or umbrella. Very uncomfortable, the waitress was borderline obnoxious, my mother tried to start a small talk conversation and the waitress quickly ignored my mom and then walked away with no expression on her face. There were no other customers in this place . When she came to get our orders she listened to me and my mom & she ignore the rest of my family. We thought everything was okay, after receiving both my meal and my mom's meal we waited 45 minutes and then said hey what happened to the two orders of hamburgers. She brought out the the chips in guacamole that was ordered with the hamburgers but she didn't bring the hamburgers out and what did the waitress do instead of apologizing for her mistake? She accuses us and says we didn't order it. I just looked at her, you think we would order two meals and ignore the other two family members and they just watch us eat, really? She was being very mean and ruining my mom's birthday, afterwards she begrudgingly said we can make the hamburgers if you want. My sons were annoyed and at that point very unhappy with her, she did nothing to make up for it, nothing at all, horrible experience. The boys ended up eating nothing at the restaurant, because the waitress failed to do her job. I still tipped her but maybe I shouldn't have. Was trying to teach my kids to always be fair and tip working people but in the end I don't think this waitress deserved it. She gave the restaurant a bad name, it is her actions that will prevent me from ever coming back to this place and I will tell my family and friends not to come eat here. They have just lost quite a bit of business, if anybody cares, you should not go here to eat. Find a better place that respects the customer and give you a better experience.
Submitted by Jesus Vincent Deinnocentiis (emsmed1) on 09/09/2020
M G 5 stars rating.
It takes a while to get the order out when you dine in but it's only because the food is super fresh. Everything on the menu is made per order, right down to the rice. If you grab a few coronas and chit chat with company the time breezes by. It's well worth the wait when you know the food is clean, authentic, fresh and delicious. Portions are large and can easily be split between 2 people. It's hard to find authentic Honduran restaurants that don't incorporate other central and south American dishes but this place stays true to the roots.
Submitted by M G on 08/11/2019
