Bluestone Lane City Hall Coffee Shop Reviews
Submitted by Ana Ano on 05/21/2022
Ana Ano 1 stars rating.
Update:
I want to thank the customer service for contacting me immediately and for rewarding me with $10. Also,
Thank you
First time to come to this branch. It is 2pm around closing time. The lady who supposed to barge my order she just left it at the counter without calling my name! When I inquired about my order she said here!! Then she handed a bag for me to bag it myself. This is a takeout order was not bagged, I had to ask for a bag!! She was not friendly nor welcoming at all.
The gentleman who made the coffee made a very good coffee for me yet did not smile!
This not pleasant experience made me ask if BluestoneLane is paying attention to their employees wellbeing?
Way Fau 2 stars rating.
I work in the building next to the café. I sometimes stop here for coffee, recently, including today I purchased a sandwich. The first time (8/30/22) I ordered food, my name was called, and I picked up what was given to me in a bag. When I went back to my office, I saw that I received the wrong order. No biggie - I should of looked in the bag. However the bag had MY NAME and MY ORDER on the receipt, which was on the bag.
Today, I came down to the coffee shop and placed an order at the kiosk, and waited maybe five minutes for my order to be completed. Again, when my name was called, I walked to the counter and was handed what I thought was my order (bacon, egg and cheese croissant w/o spicy mayo). When I returned to my office, ready to eat, I opened my bag and saw that I in fact did NOT have a bacon, egg and cheese croissant w/o spicy mayo, but a breakfast burrito.
At this point, I'm mad b/c I'm assuming this is being done intentionally. I went back to the coffee shop to request a refund. The young man I spoke with looked at me like I had 5 heads when I approached him at the counter. I realized then that my tone was a bit excessive, so I calmed down, and explained the situation again. He proceeded to call someone on the phone, I'm assuming him manager. He asked me to provide my email address, which I did and told me that I would be receiving a refund. He did not apologize. I won't be returning for food, or coffee.
Submitted by Way Fau on 09/16/2022
Scrungii 2 stars rating.
The coffee and food were pretty tasty, albeit expensive, but as a cafe it wasn't great. Wifi is horribly slow to the point where a Google search takes 20 seconds to load, which makes productivity impossible. There are next to no outlets for charging devices, and some of the ones there are don't work, which makes working there for any period of time impractical. Very pretty and clean location that's nice to be in, but intensely frustrating to try to work at. If you're looking for a cafe to grind some work out at, go elsewhere.
Submitted by Scrungii on 08/03/2022
Megan Smith 5 stars rating.
I am the chair of an organization, and we held our social here for our national convention! The atmosphere was perfect, the food and drinks were amazing, and the staff was super nice and helpful. I even grabbed a bag of whole bean to take home after the event. Our event was a success due thanks to this location. Thank you and I highly recommend for events and just to grab a cup of coffee and relax in the morning!
Submitted by Megan Smith on 07/02/2022
Ravi Tolani 3 stars rating.
Good coffee bad client experience. You have hit approximately 19 buttons on the kiosk to order a coffee. Meanwhile 4 people are behind the counter watching you instead of asking you if they can take your order.
Submitted by Ravi Tolani on 06/03/2022
Leanne M 5 stars rating.
Beautiful, bright, and adorable coffee shop with fantastic service! If you are ever in the area or thinking about going here, go! They have a variety of cafe items to choose from that are all delicious, and they use environmentally friendly drinkware! The atmosphere is very friendly and there is plenty of seating. They even have some breakfast items. I got the banana toast, it tasted great but was very sticky.
Submitted by Leanne M on 01/15/2020
David Ogundeko 5 stars rating.
The coffee here is perfect, I bought myself their homemade.l coffee beans so I could take home with me the experience. Only coffee snobs need come here. Very friendly staff and the food is thoughtfully made.
The ambience and decor is warm and beautiful.
Submitted by David Ogundeko on 12/14/2019
Rachel Iverson 4 stars rating.
Iced coffee and almond scone $8. Quick service, but they didn’t have any flavors except a simple syrup. I wouldn’t mind vanilla ????♀️ almond scone was good, but a little tough, which means they over kneaded the pastry. Good price and quick, but I like a little sugar.
Submitted by Rachel Iverson on 10/29/2019
Jérémie André 5 stars rating.
The avocado toast was really good and tasty. The chili flakes bring a little kick to it which is really nice!! Also tried the chocolate banana walnuts bread and it was lovely, not dry at all!! Free WiFi, nice service, really cool place!
Submitted by Jérémie André on 10/02/2018
Betty Jones 4 stars rating.
First off, what a nice hipster ????✌️looking place for the modern hipster. Great aesthetic inside. I got the avocado ????????toast with poached egg????. My egg wasn’t poached at all. It was completely cooked????. My friends was poached. So the inconsistency here is what knocked it down a star. But the portion was huge and it came in a cute box and it still tasted pretty delish. So some redeeming qualities there ????.
Submitted by Betty Jones on 07/23/2018
