Gyu-Kaku Japanese BBQ Reviews
Submitted by Putri on 04/02/2022
Putri 5 stars rating.
The food are great! I am muslim and the staff are so considerate and accommodating in helping me choosing the food and when serving the food. 5/5 would recommend and come again! Make sure to make a reservation before coming.
Andy Will 5 stars rating.
Incredible food and a wonderful DIY BBQ experience. We visited while in town for a concert because they listed Takoyaki (fried octopus fritters) and beef tongue, both of which we’ve been aching to try. We were not disappointed, both items were delicious! The staff was very friendly and the restaurant was very clean. We will visit again when we venture back to Philadelphia.
Submitted by Andy Will on 09/17/2022
Jamal 5 stars rating.
Wow just wow the food, drinks and service here is amazing just go. Our server was so awesome he even explained everything to us they were constantly bussing the tables keeping it clean and clutter free and service was fast and great. The food speaks for itself.
Submitted by Jamal on 09/11/2022
Brittany Bell 1 stars rating.
I think they’re under new management. Garlic fried rice and garlic mushrooms doesn’t mean you need to include a whole loosely chopped up head of garlic. I used to love that garlic fried rice. $45 before tip for a bad meal, they only gave us 4 tiny pieces of chicken as well. Unfortunately this will be the last time we go to gyu kaku in Philly
Submitted by Brittany Bell on 09/10/2022
Riya Thomas 5 stars rating.
Had a wonderful unique experience. Walking distance from the Franklin institute. Cindy was a wonderful, engaging and mindful. Members of staff were professional and courteous. Explained the process and how to cook our food. The grill course for two was filling and loved the lychee/lime/mint drink on the menu.
Submitted by Riya Thomas on 09/07/2022
Naly Lee Velasco 5 stars rating.
We had a great time here! Delicious food and dessert! Kimchi was my favorite! Customer service was good.
Submitted by Naly Lee Velasco on 07/18/2022
Hank Maulj 1 stars rating.
I am a true fans of Gyukaku back in California and Texas, so when I moved here I was so excited they are here! Try to came here for my daughter’s birthday they said reservations only, understandable even though they are not even 1/3 full. Front of the restaurant so messy. The person was so cold, arogan, so not welcoming. However we love it so much before, so try to go again, making reservation this time. When I came they can’t find my name, I showed them the email confirmation and got sitted. Having a hard time with my phone connection for the menu, politely asking if they have paper menu and I showed them how our phone won’t connected, and they firmly said no menu. Finally we got it, and the waitress came back saying only regular menu, no happy hours, no specials. In their website (specifically this location) offered these and the only place doesn’t offered. Mind you the way they told us very impolitely, no apology very rude. And then I saw 2 tables down got a paper menu. Ordered garlic noodles, bibimbap, and over 10 plates of meats. We need more meat and again having a hard time accessing their menu, trying to politely asked for the paper menu, again super rude replies no paper menu. My friend starts to get irritated. And the wait for additional meat are really long, we ask nicely why is it taking so long? the waitress replied “I am sorry?” the tone is very rude, the kitchen is busy! In between first and second order we literally stop eating for about 15mins. They changed the grill only once, and it was looked like rusty or oily dirty yellowish. Asked to change it, they changed it and again no apology offered. in the middle of eating their ventilation under the grill just fell on my feet, Good thing I wore boots. Inside is very run down and you can hear screaming between waitresses and kitchen. unpleasant one. The meat about the same taste but low quality, the garlic noodle is very subpar, we used to get them in hot stone, here is just black plate and very small portion, worst bimbibab ever! Parking horrible as any downtown.
Note : I accidentally kicked the grill door and the door came out and I found mouse trap under the grill , so you can Guess what was happened .
Submitted by Hank Maulj on 04/19/2022
Elena Van 5 stars rating.
Our experience here last weekend was tremendous and my friends and i will be returning again. Our server Grace was extremely attentive even during a busy hour. We can tell she was running around to make sure every table including our own was taken care of. I think the restaurant might need some more servers to ensure that the staff isn’t running around! Food was great, our server recommended the happy hour special and we were pleased with how quick we got the food.
Submitted by Elena Van on 03/31/2022
Marisa Capobianco 5 stars rating.
Always so good! Love doing something different and we’ve always left full and satisfied! Highly recommend getting the preset courses they offer to get an understanding of what you like, it’s a great sampling of a bunch of stuff! You can never go wrong with the Harami in Secret Pot or the Bistro Hanger Steak! Already planning our next visit!
Submitted by Marisa Capobianco on 10/19/2021
Kyle Lennon 5 stars rating.
This place NEVER fails to deliver. I just love the concept of cooking in the middle of the table, and it's so FRESH! I love all of their options, you have to try everything at least once...the flavors are truly authentic Japanese. Great cocktails, strong too! It's a great date night or get together spot. Highly and will always recommend.
Submitted by Kyle Lennon on 08/14/2021
