Submitted by Bonnie Toughill on 09/21/2021
I needed to share the horrible experience we had at the location in the Reading Terminal. Not only was the guy working the counter, rude and dismissive...he "prepared" this sandwich with the ends of the bread, one piece of turkey and basically just slapped this together. No meat to speak of, and hastily slammed my food around. UNACCEPTABLE treatment and subpar food. NEVER agin will will patronize this establishment. Corporate needs to check up on this franchise.
I turned to the original turkey out of desperation because all of the cheese steak places had at least a thirty minute line. I was surprised how quickly I was helped and how pleasant the staff were. The turkey sandwich I ordered was fresh. The turkey breast was juicy and warm next to the contrasting fresh tomato and lettuce. I got it on wheat bread and it was soft and tasty bread. I did not expect to have the best turkey sandwich of my life that day, but was happy to be surprised.
Submitted by David Wahl on 09/23/2022
I got the stuffin cranberry sandwich and it contained the juiciest, best tasting turkey to ever grace my taste buds. Everything on the sandwich was fresh and piled high. I couldn't recommend this place enough.
Submitted by Jonathan Reed on 09/17/2022
Great tasting turkey, stuffing, canned jelly cranberry sauce, and macaroni and cheese. Huge stuffing club sandwich.
Submitted by Joe Minuti on 09/04/2022
The best turkey you'll ever experience! Super moist, tender and delicious. The sides for dinners are terrific and the Turkey Ruben sandwich is outstanding. You can't go wrong. Great value.
Submitted by William Freeman on 08/04/2022
Absolute zero customer service and epic incompetence on display today. We were the only party in line while both employees were talking to a friend and then when they were ready to get back to work were rude so we decided to go elsewhere. Truly shameful as that’s not how it ever was when it was Bassett’s.
Submitted by Richard Suckle on 06/25/2022
Delicious eatery!
Every sandwich we had was perfect. I especially loved dunking mine into gravy (per their suggestion).
Submitted by Matthias Clark on 03/20/2022
good food but rudest customer service. A lady named Jamie was yelling at me to order when I did not hear her say anything to me. She was very aggressive, and rude, and confrontational. The other employees seemed afraid to say anything to her. She should not work with people. I will never go back because of Jamie. She is a short woman with black hair and very aggressive.
Submitted by Yola. Sara on 03/03/2022
I ordered a Turkey & Cranberry sandwich, which is what I always order. What I got was turkey on bread, nothing else. No mayonnaise or cranberry which are always there. Dry bread with turkey is not worth $9. I asked for extra mayonnaise when I ordered. The female employee preparing the food did not seem interested in being there. The male employee at the register was more professional. I’m disappointed. This is truly the worst experience I’ve had there. I ate the turkey, which was good. But still, my order was not right.
Submitted by True Review on 09/09/2021
So juicy and moist that the sandwich was almost drinkable. Had to dock a star for the service. Otherwise, the experience is a good one.
Submitted by Kc on 05/23/2021