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Maxs Steaks & Hoagies Reviews

Submitted by Tye Tye on 06/02/2021

Tye Tye 1 stars rating.

Overall Rating

Order was not made correctly!
Some of our food was cold.
Staff very unprofessional!
Very much so over priced! Not worth it now returning! Tried to support but the have is little effort in preparing our meal.
Philly wings didn't seem freshly cooked smh

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Irenie Langley 1 stars rating.

The bartender was rude and did not provide me a receipt for my food I ordered. I inquired three times and still left the store wothout it. A steak that cost $12 should not come to $14.90 with taxes. I was charges $2.90 for taxes on my cheese steak and I couldn't get a receipt? Something wrong with that picture. It wasn't worth the trip and I will not be returning to that store store for sure! I will go found North side from ni a on if need be. I can't rate because I can't give it a zero star!

Submitted by Irenie Langley on 08/31/2022

Jerome Lewis (Jerome H. Lewis Jr) 3 stars rating.

I recently visited Max's, and overall it was a pretty good experience. I was disappointed that they had changed the style of their cheese steak, but the new version was okay. The service was attentive and the prices were reasonable. Overall, I would recommend Max's to anyone looking for a good meal. Not too bad, not too good.

The whole time there, I kept telling my colleagues and friends that this was the "Great Value" Max's. Turned out I was somewhat correct because of how they changed the cheesesteaks. Ultimately, I think they should go back to the other style if their thing is cheesesteaks. If not, and they are aiming for that bar experience, then the way they have done things is fine.

I just think that Max's is known for cheesesteaks and that's a main attraction, thus, when you show up, it can be disappointing to know things are not what you expected.

Submitted by Jerome Lewis (jerome H. Lewis Jr) on 05/26/2022

Ray Paul 2 stars rating.

Cheese steaks are okay but pricey. If you adding anything in it u be paying $1 for each items.

Submitted by Ray Paul on 05/03/2022

Kritzy 5 stars rating.

If you don't mind the rough location you will get by far the best cheesesteaks in Philly. If you wear anything of the Philly sports teams you're golden ????
The staff were friendly and inviting!

Submitted by Kritzy on 03/05/2022

Dwayne Hinson 4 stars rating.

Service could have been better being though I was the only person in the establishment. Enjoyed the wings platter but not the chicken cheese steak.

Submitted by Dwayne Hinson on 12/14/2021

Lena B. 5 stars rating.

This chicken cheese steak was EVERYTHING!! I will not buy another Chicken cheese steak from anywhere else. Spot on with the onions condiments, toppings .....???????????? The French fries.. BLAH....I like crinkle cut

Submitted by Lena B. on 11/30/2021

Dana L. 1 stars rating.

Bought two steaks! Nasty as ever. Bread was wrinkle and soggy. I through it in the trash. After waiting over 15. minutesf or it to be ready. Poor customer service. Never again!

Submitted by Dana L. on 06/23/2021

Sherrell Harrod 1 stars rating.

This place was HORRIBLE how can they use or utilize the MAX name????? How can the have the same name as the Max’s on Broad And Erie??? The steak has about 2oz less steak and the roll was hard n falling apart I came to this Max’s because Broad n Erie was way too crowded I. drove 5 miles to Cottman and Rising Sun and was wondering why no one was hardly there SMH they even ran out of rollls LMAO I split the steak in half with my daughter which usually fills us up but I had to eat some tacos after eating this pitiful of a monstrous steak

Submitted by Sherrell Harrod on 03/13/2021

Renee Green 5 stars rating.

At first my order I called in was ready as soon as I got to Max's. However when I was ready to eat my cheese steak. It was not what I order. Very upset at this point. However I called and spoke to the manager Rich. He offered for me to come & get a new one. However I was really busy & couldn't go back. So he told me apologize for the inconvenience and said when I could get back he would provide me with a $25.00 gift card. Well it took me a few days to get back there. I called when I was on my way and Rich wasn't there. No one( Mally) wasn't aware of my issue. She took the time to reach Rich on his private # explained the situation. She called me back said it was no problem and my gift card was there. I went to get it order the cheese steak once again my way. She helped walk me to my car and was very polite & kind. When I got home and took 1 bite, I had to call and thank her personally for getting my order. I appreciate there kindness & thoughtfulness. I would recommend them anytime. I don't eat out often. Especially junk food. That was delicious and we'll worth it. ????

Submitted by Renee Green on 04/22/2019