Logan's Roadhouse Reviews
Submitted by Dakota Deems on 06/20/2022
Dakota Deems 1 stars rating.
We went to Logans for Father's day. However they weren't busy. Our food took a little long to come out, no big deal though. However, we ordered the potato skins, they came with the sour cream but not the ranch that's included. I asked the server for the ranch. She never brought it. I asked for sweet and low twice and eventually had to go find it myself from the bar. I was only given one refill and never offered one. I had to constantly ask. I ordered the French DIP. The cool thing about French dip sandwiches are that they are supposed to include the DIP. After asking for it twice, my wife finally had enough and went to the hostess to see about getting some. Now the time to pay comes, we had separate checks so we hand her a debit card and $100 cash. 20 minutes goes by and we go looking for the server, and see her in the back area, leaned on the counter playing on her phone. We wait another 20 minutes and finally have enough and go to the front counter to pay. We ask to speak to the manager, and he takes our checks and runs the payment himself. Nothing comped, nothing offered. Not even an apology. The food was mediocre at best. And the service was TERRIBLE. Don't waste your time coming here.
Tracey LeMaster 5 stars rating.
I had not gone back to Logan's since it reopened until today! The service was spot on. Our server was training a new girl and they were fantastic. Constantly smiling and never had to ask for anything! The restaurant was clean and the atmosphere was very relaxing! If you haven't gone back, give it a go! It was great!
Submitted by Tracey Lemaster on 06/13/2022
Gary Peterson 1 stars rating.
Food and Service is Great. Got charged twice on my card for the meals on the same day close to the same amount. Asked the man that appeared and said he was the Manager to reverse one of the charges. Gave him detailed printout of both within 30 days of data of service. NO REFUND. SO, watch your credit card. The food isn't worth twice the price. IF it was more money ($60 ) I would spend the time to make this "manager" regret blowing me off on a refund. Instead My hope is someone at Corporate gives me a call...
Submitted by Gary Peterson on 04/11/2022
D’Nette Broyles 5 stars rating.
Excellent food and service! We had lunch there. My husband’s grilled meatloaf was outstanding! Added a grilled chicken breast for myself which was tender, juicy and very flavorful. Salad was fresh. We will definitely be going back! I highly recommend.
Submitted by D’nette Broyles on 03/31/2022
Jay Spencer 2 stars rating.
Food ok. Service sucks. This place probably would have been better off to stay closed. I don't know if they are under staffed in the kitchen or what, but on a Thursday evening at 6:45, we walk in. It is not that busy, no wait, get seated right away, awesome. Wait a few minutes, server comes by for drinks. She delivers 2 of 3 within minutes. The third , nothing fancy, a flavored tea, takes over 10 minutes. It only comes out after i ask the server where it is. Her response "bar tender ran away." Order or food at 7:00. We wait, and wait, and wait, and wait. Food finally comes out at 7:45. Keep in mind place not full. Plenty of open tables. Took longer to wait for foot than to eat food. Only conclusion kitchen and bar needs more staff.
Submitted by Jay Spencer on 03/17/2022
Tony Morris 3 stars rating.
Waitress was very sweet, but not very attentive. Crab cake appetizers were good, as were the rolls. We ordered the Logan sirloins medium rare... both steaks were horribly tough to chew, no flavor at all. They did agree to take at least one steak off the ticket. The manager that was informed of our meal mishaps made NO effort to come and talk to us. Truly disappointed overall.
Submitted by Tony Morris on 03/03/2022
Karen Hoover 1 stars rating.
Pretty sad when hubby & friend are done with their dinner before I even can get my first bite????????????♀️???? ordered a sirloin done medium and it comes out rare..send it back and it still comes back rare...send it back again and now it's well done????????♀️I must be on a see-food diet..see food while everyone else eats ???? Now waiting on a freshly cooked steak....we will see...to be continued ????
Well 4th time WAS NOT the charm???? I'm done???? but the steak was not????
The manager did comp the ticket and him & server did apologize...we did give the server a tip for trying their best
Submitted by Karen Hoover on 02/26/2022
Randy Cooper 5 stars rating.
One of the best experiences in Abilene I've ever had. I have been visiting this chain way back before this facility chooses during the first part of COVID.
I was so happy that reopened. I Love their steaks. Always cooked exactly as ordered and the taste is exceptional.
As we entered we were led back to the treat of the seating area. At first I thought and actually shared with the lady who seated us, "What did I do to get sent to the back of the class room" we day there for a few minutes before anyone arrived to take out drink orders. And out of nowhere came this beautiful personality with a smile to die for beating hot fresh rolls. Hey name is Symia. So when you visit this establishment ask of she is on shift and request her area with total confidence.
The food was amazing, fresh and extremely well seasoned. I was so impressed with her service I had to share me experience with her manager. This is a must visit Steak House in Abilene Texas.
Submitted by Randy Cooper on 01/20/2022
Marsha Pruit 3 stars rating.
Service was prompt and courteous. The filet and ribs were excellent! The Cobb Salad was very good too. Sides were not very good. Waffle fries were cold and the Cole Slaw was gross. Wet lettuce has more flavor.
Submitted by Marsha Pruit on 12/13/2021
Arick Conners 5 stars rating.
Grand (re) Opening of Logans. D & N were there 11pm in line. Ry, W and I showed up at 8 am.
Hardin Simmons Band Serenaded us, Hardin Simmons Cheer and Military Toys for Tots were there along with Abilene Chamber of Commerce.
Food was good. Great was to ensure people got their free meals next year AND made money today.
Great appetizers and Steak Tips for child. Lots of fun and our waitress Krystal was Fantastic, knowledgeable and fun.
We will be back.
Submitted by Arick Conners on 11/22/2021
