Submitted by Rodrigo Sepulveda on 07/23/2021
I went to Build a Burger with my Dad and son (three generations). It is located at 3601 South Closer Boulevard in Edinburg. The decor is definitely laid back and a bit low budget but still works. Dad ordered the kid burger and it comes with fries. My son ordered a build your own, he likes lettuce and guacamole, and a side of garlic aioli fries. I ordered the Jalapeno Popper burger(it comes with two bacon wrapped,cheese filled jalapenos) and a Seattle Hot Dog. I also ordered a side of chili cheese fries and fried pickles to share. I never received the chili cheese fries, another group of customers arrived right after us, so I guess the cooks were to busy to finish my order. The fried pickles were cooked right, but were a little greasy at the bottom where they were sitting in a small pool of oil. The cooks definitely need to learn about draining them before serving them. They do make paper trays and paper towels designed for draining fried food items. But honestly I never needed to use either when I used to cook. My dad said his burger was OK, my son had the same comment. I have to say the same, my pattie kinda of thin and was not juicy. The Seattle Hot dog was pretty good, juicy sausage covered in cream cheese, and smothered with onions cooked one of the ways I Luv, thick sliced and grilled. Would I drive all the way over there to eat again. For the Dog maybe, for a hamburger definitely not. But you be the judge.
The food is great but there is always something wrong with the order. It's either not done on time (we have to wait 10-15 minutes for the workers to realize the order is sitting on the counter) the order is missing items, or just recently, they refused to fix a mistake on an order.
The workers are unorganized and refuse to help when committing a mistake. We paid full price for our items and received smaller portions. When we told the worker at the front, she began arguing and refusing to at least give us the right portions.
Overall. I very much enjoy the food but do not think it's worth the trouble of dealing with the terrible customer service.
Submitted by Carla Tovias on 06/18/2022
One of the best burger joints in the RGV. This hidden gem ???? was awesome. They serve old fashion diner burgers. Nice selection of burger choices to choose from as well as build your own. Very clean place and prices are good. Cashier was courteous and offered her suggestions. Will definitely come back over and over again. Will post food pic next time. Could not put burger down lol.
Submitted by Hector Mendoza on 06/18/2022
After a long day at work, I was on my way to my hotel and wanted to try something new. So Build a burger was right there close to my hotel. I am glad I stopped. The restrooms were nice and clean, the restaurant was nice and clean. The burger was delicious. Thinking about it it was a burger like burger kings use to have. The prices are comparable to any other burger joint but better.????
Submitted by Geno Jessmone on 05/31/2022
Excellent homemade food with great customer service and a friendly + clean setting. The burgers put whataburger and the other similar places to shame. And the hot dogs are real beef and really good. Had the jalapeno peppers also and they were delicious.
Submitted by The “victor Newman” Iii on 04/09/2022
My Bro turned me on to this place. Tried it on his say-so for lunch and was not disappointed! Cheeseburgers were good and juicy! Fries and onion rings hit the spot too. Staff was courteous and helpful. Prices were reasonable. Very pleased with my visit! Will visit again.
Submitted by Yogi Barrera on 04/06/2022
They messed up in our order, but who cares it was delicious the meat was so good and juicy... $35 dollars in two orders but it was worth it... I will definitely go back.. oh also the fries were delicious ????
Submitted by Verenice Lozano on 03/24/2022
Ordered the 10 wings with BUFFALO SAUCE and the wings were bone dry!! no sauce. this is the 3rd time i order wings from this location and the wings are bone dry with no sauce even though i ordered buffalo sauce.i was already home when and was too far to drive back.i noticed in other reviews that take out orders are always incorrect or not made how you order it. I hope the owner reads these comments.Please check your food before u leave this location to avoid this headache! #Disappointed
Submitted by Law & Justice on 02/04/2022
Good burger (Jalapeno Popper Burger, added A1 sauce) ordered as combo to get fries and a drink(22oz). Fries don't stand out and are almost similar to Wingstop's as far as type of fry. Will be back to try other "Already Built Burgers" and chicken wings and tenders.
Submitted by Manny Aguilar Jr. on 09/30/2021
There is always something wrong when I pick up food there. It's either accuracy or quality of the food. The employees will cut corners to not have to do what's right in procedures. It's a shame could be a great burger if done right.
Submitted by Rolando Alvarado on 06/06/2021