Submitted by Fabio Escobar on 06/20/2022
I've always wanted to try Carlos's cakes.
Big disappointment Paid $99 for a 10" rainbow cake for my daughter's birthday and it was the deception of the party. I have tried $30 kake way better
It was dry and all we could taste it was the sugar in it.
Lobster tail are good, but the cupcakes were so blah! I thought the cupcakes will be delicious for the price, for the place but actually was no flavor nothing special disappointed
Submitted by Abbylandia Angulo on 06/28/2022
Buddy Valastro outta be ashamed of his self for calling himself the CAKE BOSS. The presentation of the pastries is nice but the taste is less than MID. I had better tasting deserts from WALMART for a fraction of the price. I ain't gonna call him Buddy anymore, he is now FOE.
Submitted by Sergio on 05/21/2022
Overpriced and not that great. Can’t be sure they bake in house? Asked and was told yes, but seems like frozen then decorated. Pricing in store is high. Items I bought were hard as a rock. The frosting on the beautifully decorated sugar cookie fell off in one piece. The cookie was so hard, inedible.
Submitted by C Moore on 05/19/2022
The cream cookie cake was so bad..dry and taste bad no one even finished their slice ..and they selling each slice for 10 dollars whyy??
Submitted by Haneen Ahah on 04/05/2022
I have mixed feelings about this review. But after my experience I cannot recommend ordering from Carlos Bakery.
I ordered a few weeks ahead of time so my order would be delivered on a Friday. The order came in 3 days late on the following Monday around 7pm.
The dry ice had melted and the lobster tails had defrosted. I had to throw the whole order away. At this point I was upset with the shipping company.
So I emailed the help link from Carlos to see what they could do. Days went by without a response. After several days my wife called Carlos Bakery.
They were nice and told her it was good that we didn't eat the lobster tails but they said they could not help. They directed her to the help email
So for a third time I sent an email and never heard anything. I called my Credit Card company and initiated a dispute of the charges. It has been about a month and the issue has still not been settled. I still have not heard back from Carlos Bakery. So now I am also upset with them. I recommend you not order from them, unless you are willing to go thru the same hassle. Life is to short for that. Hope this helps someone deciding where to order or not.
See photo attached. It also appears that the people who handled the delivery played basket ball with the box. The lobster tails were all shook up.
Submitted by Pete Salazar on 03/18/2022
We hed excellent reviews about Carlo's cake shop so we went in all excited and got cakes and croissants. All my excitement died when I found a piece of plastic in my carrot cake! Come on guys. We buy things to eat with trust! Don't ruin it
Submitted by Leena Asher on 02/06/2022
I got the 5 pack of cannoli ($20), rainbow cake with butter cream, and the sprinkle cookies. The cannolis were good but I might try another pastry next time I go. I was surprised the rainbow cake was very good. I got it for my daughter and she raved how it was so I took a bite it was delightful. I really should of picked up more cake slices. The cookies were ok but looked very cute. I would go back to try the red velvet and or carrot cake.
Submitted by Angelica Campos on 01/20/2020
The pumpkin Danish was excellent. The cookies and cream lobster tail was not something I would recommend, very messy and much crunchier than I had anticipated, and the tiramisu seemed like it was missing something. The coffee was much stronger than I'm used to and overpowered the vanilla add in I requested. The selection was smaller than I imagined too.
Submitted by Snow Key on 11/24/2018
Very new store. Lots of options in the form of bakery items. The cakes are 4 levels and they have at least 5 different types of cake (red velvet, carrot, etc..). I had the cupcakes. Not bad. I noticed that you can order online and pick up in store. They, also, have a coffee bar with many options. I wouldn't go out of my way to make it here, but if you are shopping in La Cantera, I would definitely stop in for a treat.
Submitted by Jay Bee on 09/11/2018