Black Rock Coffee Bar
Company Details
Tuesday: 5AM-9PM
Wednesday: 5AM-9PM
Thursday: 5AM-9PM
Friday: 5AM-9PM
Saturday: 5AM-9PM
Sunday: 5AM-9PM
Contact Information
Phoenix, Arizona, 85053
United States
Black Rock Coffee Bar Reviews
Submitted by Dederict Cleaver on 09/17/2022
Dederict Cleaver 3 stars rating.
We love it and we're there all the time. Buuuuuuut, your cold cups suck! They leak every single time I order a iced coffee. I've text the manager and called and no response and no response. Please fix this before it continues going all over my car.
Submitted by Christy Hoyt on 09/06/2022
Christy Hoyt 2 stars rating.
I’m not sure what all the excitement is about this place. Ordered an iced white mocha and it tasted EXACTLY the same as an iced coffee with a little cream and sugar. I asked them if they had actually made the right drink and they said they had. It was clearly just coffee vs. espresso, as there were no espresso shots pulled from a machine. I should have just ordered an iced coffee, for half the price! Won’t be back.
Submitted by Paul Michael on 09/03/2022
paul michael 2 stars rating.
TLDR: The phone isn’t answered live so you can’t reach anyone. Drinks are not labeled so you don’t know what they are. (Knowing which drink is sugar free or not is VERY important).
We ordered two drinks. One is a SUGAR FREE, strawberry flavored drink. The other is NOT sugar free, and is watermelon flavored.
The cups are not marked so we don’t know which drink is what for sure. If you call the store phone number listed on Google maps, the message at any store’s location state that “messages go the store manager, and will be returned the next day.”
As a food service company, that there a lot of important reasons why you may want to be able to be contacted right away about your product. (Spoiled product, contaminated product, foreign objects in product, etc). In this case, one has sugar and the other doesn’t. That’s very important if someone isn’t able to have sugar. It could be for a serious matter, and no one can be contacted…
Submitted by RiRi Bonnie on 08/23/2022
RiRi Bonnie 5 stars rating.
Omggg!!!!! First time here and let me tell you the coffee was on point my plain bagel with cream cheese was warm with cream cheese already applied!!! What?!? Cream cheese was like a fluff of goodness!!! I asked for coffee not so strong and she hooked me up!! The guy at the window super friendly and nice!! I will def be back!!!! I am still in Awe this is the coffee spot Ya betta stop in!!!! You will not regret it!!! Thank u team!!!
Submitted by Connie Hernandez on 08/18/2022
connie hernandez 5 stars rating.
Black Rock. Coffee ☕️. Is my go to. Coffee ☕️ place in the early mornings. And. The. People that work here are AMAZING. Baristas. Love my coffee. And. Fuel
Submitted by Samuel on 07/05/2022
Samuel 5 stars rating.
The team at Black Rock Coffee Bar rock! They are always friendly and professional. They go out of their way to make customers feel welcome. Abby does a great job managing the team, and they are thriving under her care. Patricia, Andrea, and Zoey always make me feel welcome when I visit.
Submitted by Jessie Lane on 06/17/2022
Jessie Lane 3 stars rating.
I’m giving three stars because if it wasn’t for my single complaint, I’d give it a 5. I am a visual person, so I order based on what I see on the menu (like most) and when I see whip on top, I assume it’s going to have it. But I never get it. Was told I have to ask for whip ???????? that’s like ordering a sausage McMuffin and not getting the sausage to me ???? please start asking if we want whip or not ???? I will say their maple donut is bomb.com though
Submitted by Heather Van Dyke on 05/15/2022
Heather Van Dyke 5 stars rating.
We love Black Rock! It’s always so good and the service is friendly and quick! Today, we went in excited to order a ham croissant and some iced dirty chais. Right after placing our order at the counter, they let us know the croissants were sold out even though there was no sign up. We got a maple Cronut instead which was PHENOMENAL. 11/10. anyway, the card reader was having issues and they ended up not charging us for our order which was extremely kind. We can’t recommend this place enough!
Submitted by Diana Brest on 06/03/2021
diana brest 5 stars rating.
A great place for coffee drinks. The staff are great. Sign up and get rewards, they give military discount when buying. Have a Carmel Dark Chocolate blended.or Toasted Marshmallow with Peppermint or Carmel. Tonya & Brooke are great & everyone.
Submitted by Tiffers J on 11/05/2020
Tiffers J 1 stars rating.
3rd time coming here and they messed up my order again.
1st time I ordered the sugar free coffee
2nd time I ordered the sugar free coffee - made it regular sugar
3rd time (today) I ordered the carmel blondie and a apple cinnamon muffins - got a blueberry something?
Despite the long wait time I was excited to try something new I would like but they messed up again. I won't be returning for another 8$ mess up.
1 star for the 2 times the drinks were right and tasted good.
