Restaurants
Universal City, California, 91608
Submitted by Inderpreet Kaur on 08/27/2022
What the heck. The burgers were terribly worst. No taste Patties. I should have checked the reviews first. Shut down this place. Overall the food options at Universal aren’t good. -1 star if I can give
Submitted by Big Daddy JC on 08/02/2022
We ordered 2 funnel cakes with strawberry sauce from the Universal Studios location. They were hard as a rock! The plastic knife wouldn't even cut them. The few bites I did eat tore up my gums. My mouth was still sore 2 days later. Very expensive garbage! Worst funnel cakes we ever had.
Submitted by Leanne Hunter on 07/25/2022
Was an old fashioned diner!! Milkshakes are incredible!! The food was good! Service was great!
Submitted by John K on 07/24/2022
Wow. This place was terrible. I don’t even know how they’re still open. We order the spicy chicken sandwich and it was awful. Flavors terrible oily just all around a bad sandwich. It definitely wasn’t worth the $12. Shoot it wasn’t worth a dollar off of McDonald’s value meal. The burgers were burnt and dry. This may be the worst restaurant at a theme park I have ever tasted around the world.
Submitted by Dan on 07/23/2022
Couldn't believe how inexpensive it was for the 4 of us to here. Especially for being inside Universal Studios! The burgers were not small and were very delicious,fresh and tasty. I'll warn you guys though, don't fall for that $18 souvenir refillable cup they try to sell you, you can only get a refill every 10 minutes and only that day. Any day after that it's $11 to refill it again all day. I found it better to buy a character souvenir cup that comes with one free fill up and refill it for $1.50 any time. It's bigger and holds a lot more. Other than that definitely try Mel's Diner!
Submitted by Alex Gurrola on 07/07/2022
The Hot Chicken sandwich was far from hot... hell, it was cold, tough, oily. For $15 I expected a little better quality.
Will not be eating here again.
Order was sitting on the counter behind another order.. took almost 5 minutes for me to get my food.
Kitchen Staff:
If you're not ready to hand out a customer's order leave it under the warmer.
DO NOT EAT HERE!!
Submitted by Fay Flores on 05/28/2022
Horrible food and way over priced. The buns where stale and hard as rock , the meat was burnt and almost black. The chicken tenders I ordered for my son were so burnt that , that you couldn’t bite into them because they were rock solid & were almost dark brown. Waste of money. Horrible food taste. Everything tasted old and stale. Stay away from this one.
Submitted by Rudy Bernal on 05/14/2022
Good service. Our cashier, Avalon, was super nice! She made our lunch time meal to be great. All because of her great attitude and friendly spirit!!
The food was good except for the burger buns. The buns were cold and seemed not to be as fresh as expected but... still... Mels was good.
Submitted by Marilyn Dyer on 04/22/2022
I dont like to give low stars but this Mel's in Universal was not up to their usual par. Meat was dry and not sure what. Service was order and hope to find a seat. Cashiers were quick and friendly.
Submitted by Chris Schatz on 04/03/2022
Where do I even begin. You pay a ton of money to get in and honestly it was worth every penny! However you wait in line for Mel’s Diner for 35 min then you order. Your given a number you then wait for your number to be called then you start to wonder why your number has not been called when all the numbers after your number is being called. So you ask and the manager looks at you like your crazy. Chefs not wearing gloves over cooked meet in trays you ask and ask after waiting for another 30 min and only after being insistent you finally get your order. Oh but it’s cold and completely wrong! Is it worth complaining….no cause the manager whom can’t manage his way out of a paper bag won’t care anyways so you spend $80 on wrong cold food! Avoid this place at all cost! Don’t waste your time or money here! Go any where else in the park! Universal is full of great food just not this place! Stay away!