Brown Sugar Bakery
Company Details
Tuesday: 10AM-6PM
Wednesday: 10AM-6PM
Thursday: 10AM-6PM
Friday: 10AM-6PM
Saturday: 10AM-6PM
Sunday: 12-5PM
Contact Information
Chicago, Illinois, 60619
United States
Brown Sugar Bakery Reviews
Submitted by Kenny Smith on 08/13/2022
Kenny Smith 5 stars rating.
My first custom cake for my 1 your old also the first party we had thrown in our new home. We had a hard day but the cake made our day much better. Absolutely fabulous cake. Moist and flavorful beautifully made exactly as we wanted it. It was worth every penny. We will be back for my own birthday cake.
Submitted by Daniel A on 08/08/2022
Daniel A 5 stars rating.
This cake was perfect! So rich, so much flavour and such a good price. If I lived nearby I would go everyday. I strongly recommend the classic caramel flavour as well as the Obama flavour.
Submitted by Jennifer Vaughn on 07/18/2022
Jennifer Vaughn 5 stars rating.
I bought a cake from these ladies on GoldBelly and it meant so much to me to leave a glowing review that I found them here. I just devoured the most gorgeous and tastiest pastel-rainbow-colored cumulonimbus cloud of a cake I’ve ever seen/tasted in my life. I live in NYC and can’t seem to find a bakery that has moist, delicious cakes with REAL buttercream. I was raised in Missouri on real butter in everything, and I’m not fooled by the whipped air and powdered sugar passed off as frosting. Yes, I will have to fast for a while (apparently the cake I bought serves 14-16, but it also served just me and my BF for four days before disappearing), but it was worth it. Thank you for shipping some self-accountable, unabashed deliciousness to Manhattan!
Submitted by Kia on 06/30/2022
Kia 1 stars rating.
Let me start by saying I am all for supporting our black owned businesses. I tried Brown Sugar Bakery for the first time. All of the items I had was very un-tasteful. The banana pudding tasted like eggs, the peach cobbler was dark, soggy and tasted like a bunch of sugar and lastly the red velvet tasted like pure chocolate cake with red coloring, with whipped cream icing instead of cream cheese. It’s safe to say, I won’t be back!!
Submitted by Nikita Key on 06/10/2022
Nikita Key 1 stars rating.
I feel like some black owned business eventually let me down. A lot of their recipes changed, the cake is gross now and they put the caramel icing over white frosting. Also their customer service is horrible.
Submitted by Peaches Hall-Davis on 06/04/2022
Peaches Hall-Davis 1 stars rating.
We came to this bakery during Memorial Day weekend. We ordered 2 cupcakes and 2 slices of pound cake. The pound cake was hard, dry and distasteful. The lemon cupcake was also hard and dry. However the German chocolate cupcake was moist and delicious. We clearly got the leftover/about to expire desserts (smh)
Submitted by Dany Jones on 05/28/2022
Dany Jones 5 stars rating.
Everything was perfect, but these cakes taste amazing! Even people who don’t like cake ate more than one slice. I wouldn’t hesitate to order from here again!
Submitted by Dorian Spears on 04/05/2022
Dorian Spears 5 stars rating.
I chose Brown Sugar Bakery for my birthday cake this year. I ordered a turtle birthday cake and regret absolutely nothing about eating it all with ice cream, of course. It was rich, moist, and delicious. It was ready by the time I needed it, and pick up was quick.
Submitted by B Davis on 02/02/2022
B Davis 1 stars rating.
My first and last experience at this so called "elite bakery". I ordered two cakes from here for a repast last week and was completely disappointed with what I received. The cake seemed to be just slapped together and the carmel was so thick I could barely cut through it!! When I called the manager to complain she told me to bring the cake back.WHAT??!! I was in the middle of a repast with this bogus cake on the table. So since I did not leave the repast to bring them back what was left of this cake Brown Sugar Bakery refuses to give me a refund. WOW!!! Oh well, lessoned learned. I will never patronize this business again and if this is the quality and customer care that they stand for I would encourage you NOT TO PATRONIZE them either! Don't say you weren't told. I wish someone would have told me.
